AI phone platform for Shopify
Shopify AI
phone agents.Shopify AI phone agents that sell and support.
Sales and support, on every call.
AI voice agents and your team, working together to answer customers, recover carts, and close sales.
Zomelli brings AI voice agents and human teams together to answer customers, recover carts, close sales, and measure every call and text.
02 / Product
Start with the phone workflow that matters now.
Start with inbound AI support, outbound sales, or a complete phone operation. Every capability shares the same Shopify context.
Explore the full platform- 01
Answer with AI
AI Voice Agent
Give every caller a useful answer, any time of day.
- 02
Drive Revenue
Ecommerce Power Dialer
Reach high-intent shoppers with the right context.
- 03
Run the Phone Channel
AI Phone Hub
Manage calls, numbers, messages, teams, and reporting.
- 04
Resolve Requests
Order Status Automation
Take action on orders, returns, and phone sales.
- 05
Connect Your Stack
Shopify Integration
Bring Shopify and customer tools into every conversation.
Works with your commerce stack
- Shopify
- Klaviyo
- Zendesk
- Gorgias
- Kustomer
- Richpanel
- Calls
- SMS
- Orders
Your phone operation should understand your store.
Bring customer profiles, orders, products, carts, segments, calls, and messages together wherever your sales and support teams work.
Explore Shopify integrationContext
Action
Attribution
04 / Connected workflow
One conversation. Every next step connected.
Zomelli keeps the customer, conversation, action, and outcome together from the first ring through the attributed order.
- 01
Answer
Pick up every inbound call with customer, order, product, and policy context.
- 02
Identify
Match the caller to the right Shopify customer, order, cart, and history.
- 03
Resolve
Answer questions, take enabled ecommerce actions, and send the next step by SMS.
- 04
Attribute
Connect each call, message, campaign, agent, and order to measurable outcomes.
05 / Integrations
The tools your ecommerce team already uses.
Connect live commerce and customer-service context so AI and human agents can answer accurately without switching between disconnected systems.
Integration names describe supported product connections and do not imply endorsement or a formal partnership unless separately announced.
For ecommerce teams
Add AI coverage without losing the human relationship
Let AI handle routine support and first-touch outreach while your team stays close to the conversations where judgment, trust, and product expertise matter most.
Frequently asked questions
What to know before we talk
Straight answers about how Zomelli connects, calls, messages, and works alongside your team.
Ask another questionWhat is Zomelli?
Zomelli is an AI phone platform for Shopify brands. It combines AI voice agents, human calling, SMS, ecommerce context, customer conversation management, and revenue attribution.
How does Zomelli work with Shopify?
Connect your store and Zomelli synchronizes the commerce context used during calls, including customers, products, orders, carts, segments, fulfillment, and purchase history.
Can AI and human agents work together?
Yes. AI can resolve full conversations or handle the first part of a workflow, then transfer to a person with the customer context and a concise call summary already available.
Can our own representatives use Zomelli?
Yes. Your team can answer inbound calls, run outbound campaigns, send SMS, and work with Shopify context from the same workspace as your AI agents.
How is Zomelli priced?
Plans are usage based and include unlimited users. Connected calls, SMS, and AI voice time use credits according to the rates shown on the pricing page.
Can we keep our existing phone number?
Yes. You can port an eligible existing number or provision a new business number for your Zomelli workspace.
Make your next customer call more useful.
Tell us how calls work today. We’ll map a practical starting point for AI coverage, human handoff, Shopify context, and reporting.