Store context
Customers, products, orders, carts, and policies connected first.
AI Voice
AI Voice Agent
Clear priorities. Practical protection. A partner accountable for the next step.
Answer inbound ecommerce calls around the clock with an AI agent grounded in your Shopify products, policies, customers, and orders.
Workflow rules
AI actions, routing, business hours, and handoffs configured clearly.
Visible outcomes
Calls, messages, resolutions, and attributed orders kept understandable.
02 / Product overview
Answer inbound ecommerce calls around the clock with an AI agent grounded in your Shopify products, policies, customers, and orders.
The workflow is shaped around your store, customers, call types, team responsibilities, and desired customer experience.
Expected outcomes
- Faster customer response
- Connected Shopify context
- Clear conversation and revenue reporting
Core capability
What the workflow can include
- 24/7 inbound coverage
- Natural-language conversations
- Shopify order lookups
- Live human transfer
Final actions, integration dependencies, routing, and human authority are confirmed during onboarding.
03 / Delivery
A clear delivery process
A repeatable path from defining the need to operating and improving the service.
- 01
Connect your store
- 02
Configure the workflow
- 03
Test the experience
- 04
Launch and improve
Questions
What buyers usually ask
The final answer depends on your store, calling workflow, and configuration. These are useful starting points.
What is included in AI Voice Agent?
AI Voice Agent is configured around your store and phone workflow. Typical capabilities include 24/7 inbound coverage, natural-language conversations, shopify order lookups, live human transfer. Final actions, routing, and responsibilities are confirmed before launch.
How is AI Voice Agent onboarded?
Zomelli connects your store, configures the calling and messaging workflow, confirms AI and human responsibilities, and tests real scenarios before launch.
Can AI Voice Agent work with existing tools?
Yes. Zomelli is designed to connect Shopify and supported customer-service tools while keeping your existing sales and support workflows in view.
Related features
Connect adjacent capabilities
Explore other capabilities in the same workflow area.
06 / Next step
Make your next customer call more useful.
Tell us how calls work today. We’ll map a practical starting point for AI coverage, human handoff, Shopify context, and reporting.