Launch — $30 per month
Includes 100 connected call minutes and access to every platform feature with unlimited users and agents.
Best for: Trying live AI and human phone workflows with focused volume.
Simple usage pricing
Every feature. Unlimited users. Pay for usage.
Clear priorities. Practical protection. A partner accountable for the next step.
Choose a monthly call allowance, then use the complete Zomelli platform for inbound support, outbound campaigns, SMS, Shopify context, and revenue attribution.
01 / Ways to engage
Choose the operating model before the package.
Choose the monthly allowance that fits your connected call volume. Every plan includes the same platform features and unlimited users.
Grow — $60 per month
Includes 400 connected call minutes plus AI voice agents, outbound campaigns, SMS, Shopify context, analytics, and integrations.
Best for: Growing ecommerce teams running inbound coverage and campaigns.
Scale — $120 per month
Includes 1,000 connected call minutes and the complete Zomelli platform for a steady ecommerce phone operation.
Best for: Established teams with recurring sales and support call volume.
Volume pricing
Custom usage and onboarding support for larger operations, multiple brands, advanced routing, or high-volume campaigns.
Best for: Teams that want a tailored usage commitment and rollout plan.
02 / Usage rates
Know exactly how usage is counted.
Connected calls, AI voice time, SMS, and additional phone numbers use clear rates without per-seat fees.
Connected calls
$0.10 per connected minute. Unanswered calls do not use connected-call credits.
AI voice time
$0.30 per AI-agent minute, in addition to the connected call time.
SMS
$0.016 per message sent, with supported carrier fees included in the listed rate.
Additional numbers
$9 per month for each extra phone number added to the workspace.
Unlimited users
Add AI agents and human representatives without per-seat fees.
Monthly flexibility
Change or cancel the monthly plan as your phone volume changes.
03 / Included workflows
Use the same platform for support and sales.
Start with the workflow your team needs now, then add more calling, messaging, and automation without changing platforms.
AI voice coverage
- 24/7 inbound answering
- Shopify order and product context
- Configured ecommerce actions
- Live human handoff
- Summaries and transcripts
Outbound sales
- Shopify and Klaviyo segments
- AI or human calling
- Scripts and customer context
- SMS checkout links
- Campaign revenue attribution
Complete phone operation
- Multiple phone numbers
- Unified calls and SMS inbox
- Customer conversation timeline
- Recordings and summaries
- Live analytics and attributed orders
04 / Procurement
A clear path from store to first call.
- 01
Connect Shopify
Sync the customers, products, orders, carts, and segments needed for your workflows.
- 02
Choose your number
Port an eligible number or provision a new business number for calling and SMS.
- 03
Configure the team
Set AI behavior, ecommerce actions, routing, business hours, and human escalation.
- 04
Test and launch
Run real scenarios, confirm the customer experience, and begin live calling.
Get a useful estimate
Start with the environment, outcome, and responsibility split.
Share your store, expected call volume, and the workflow you want to launch. We will map the right plan and onboarding path.